Privacy Policy

1. Introduction

CampusTrue ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our campus management platform and services.

By using CampusTrue, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name, email address, and phone number
• Institution name and address
• Student and staff records (as provided by institutions)
• Payment and billing information
• Profile photographs

2.2 Usage Data

We automatically collect certain information when you use our platform:

• Device information (browser type, operating system)
• IP address and location data
• Usage patterns and feature interactions
• Login timestamps and session duration

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our campus management services
• Processing payments and managing subscriptions
• Sending important updates and notifications
• Improving our platform and developing new features
• Providing customer support
• Ensuring security and preventing fraud
• Complying with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data:

• 256-bit SSL encryption for data transmission
• Encrypted database storage
• Regular security audits and vulnerability assessments
• Role-based access controls
• Secure data centers with physical security

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist in our operations (payment processors, cloud hosting)
• Legal authorities when required by law
• Third parties with your explicit consent

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account termination, we retain data for up to 90 days before permanent deletion, unless longer retention is required by law.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt-out of marketing communications

8. Children's Privacy

Our platform may contain data of students under 18, which is managed by educational institutions. Parents/guardians can contact the institution or us to access, modify, or delete their child's information.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions or concerns, contact us at: